Privacy Policy

At DATADVANCE, we are committed to maintaining the trust and confidence of www.datadvance.net (further referred to as «website») visitors, website account owners and subscribers to our newsletters and other emails. This privacy policy explains how we use any personal information we collect about you when you use this website. 

Topics:

  • Who is collecting personal data
  • What information do we collect about you
  • How long do we keep your data
  • How will we use the information about you
  • Security
  • Access to your information and correction
  • Other websites
  • Changes to our privacy policy

Who is collecting the personal data?

DATADVANCE LLC is the data controller. This means it decides how your personal data is processed and for what purposes.

What information do we collect about you?

We collect information about you when you register or visit our website. Website usage information is collected using cookies and similar technologies (listed below).

Registration

To create an account at our website, you need to provide the following data: your first name, last name, company name, email address and (optionally), country and information about which CAD/CAE software you are using, as well as the password.

Profile

Your profile, created after registration, contains the following information: email, first name, last name and (optional), company and phone number.

Website Forms

We have Create Account, Contact Us, Request Demo, License Request and Support Request forms at our website, including organization, contact name, email, phone, country, address and ZIP code fields you have to fill in.

Visitors to Our Website/Cookies

When someone visits www.datadvance.net we use third party services: Google Analytics, Yandex.Metrics (data processors) to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make and do not allow third-party services to make, any attempt to find out the identities of those visiting our website.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can control cookies through your browser settings and other tools: you can set your browser not to accept cookies and remove cookies from your browser. You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Newsletters Sign Up

As part of the registration process, we offer the subscription to our monthly e-newsletter and product information emails. We use a third-party provider, MailChimp, to deliver our newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@datadvance.net. We don't rent or trade email lists with other organizations and businesses.

How long do we keep your data?

Your information we use for marketing newsletter purposes will be kept with us until you notify us that you no longer wish to receive this information.

How will we use the information about you?

We collect information about you to process your license, demo or support requests, and, if you agree, to email you our newsletters or information about our products. We use information about your website visits to produce more targeted contents. DATADVANCE will not share your information for marketing or other purposes with companies outside DATADVANCE. We add your personal data collected at website registration to our CRM system vTiger (vTiger privacy policy can be found here) to contact you for sales or marketing purposes. 

Seсurity

We monitor for and try to prevent security breaches. We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks.

Access to Your Information and Correction

Access: You can request a copy of the information that we hold about you.

Correction: We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Erasure: You can demand that we erase your information.

Withdrawing consent: You can withdraw your consent for sharing your usage data or receiving marketing information at any time.

You can do all that by sending an e-mail to us at info@datadvance.net.

Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy. If you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Changes In Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on the 21 of May 2018.